Why People Trust Us with Their Most Serious Pool & Spa Water Quality Issues?
What does it mean to be an “expert” at something? Perhaps more to the point, how does one become an expert, or define when they make the transition from merely a “professional” to a true expert, or master of a particular skill, such as pool water quality?
There are lots of theories. For instance, author and speaker Malcolm Gladwell theorized that it takes 10,000 hours of practice to become an expert. FSU professor Anders Ericsson theorizes that mere practice isn’t enough. He believes that true experts engage in what he calls “deliberate practice,” which involves “stepping out of your comfort zone” to try things that are currently outside your scope of skills.
Becoming an expert has been the subject of many a college thesis paper and research grant, but DesRochers Backyard Pools & Spas has their own measuring stick when it comes to defining expertise in our industry:
Can we fix your worst pool water quality problems? Can we fix problems that others can’t? Are we thoroughly knowledgeable about the pool and spa industry — and more importantly — can we use this knowledge to both help and educate our customers?
DesRochers Backyard Pools and Spas is your local pool water expert. We care about you having clear, safe, and beautiful water all season long. We know that pool water quality is more than clear, pretty water, but safe, healthy water that you can feel good about having your family and friends play in all summer.
Did you have a terrible Spring opening? Are you struggling to get the water clear or get it to test at healthy levels for your family to swim? We can show you how to fix it. We have mastered water clean up.
Did you have trouble keeping your water clear all year last year? We have a solution for that too.
Do you have a pool water quality problem that no one else has been able to solve? Challenge accepted, we will figure it out.
It is easy to call yourself an expert, but the DesRochers Backyard Pools and Spas team has invested the time to be certified experts in pool care. Our staff boasts certifications including:
- Certified Pool and Spa Operators
- Salt Water Experts
- Water Care Experts
- Water Care Specialists
- Water Care Professionals
We close our stores each year in an effort to take our entire team to trainings offered by Poolife and BioGuard. We understand that if we know everything we can about water and water chemistry, then we can best serve you, our customers. Not just the day we make the sale, but we can continue to serve, assist, and educate them over the years and decades that they own their pools. The small inconvenience and loss of profits we sacrifice once or twice per year to get this training far outweighs the value of the knowledge and experience our team gains to better serve you, our valued customers.
What else makes us experts? Experience. Our team runs thousands of water tests each year. You heard that correctly, thousands. They learn something new each day. Then, when we see a similar situation later, we already know how to handle it.
Our computerized water testing system, Alex Pro, gives detailed recommendations regarding pool water quality, and our staff can tailor those recommendations perfectly to your unique situation. It’s like getting a prescription for your pool. It is important to us to see your pool clear up and stay clean, and to know that your loved ones are swimming in the cleanest, safest pool water possible. Our favorite part of pool season is seeing our customers enjoy their beautiful backyards and share their experiences with us.